SequrSign

Let's talk

Questions about signing, pricing, or the API? Send us a message and we'll get back to you.

Get in touch

Whether you're evaluating SequrSign for your team or already signing every day, we'd love to hear from you.

Use support for anything about a document you have already sent, account access, or removing a document or account. Use sales for pricing, credit packs, and questions about whether SequrSign fits a particular workflow. If you are integrating, the API documentation covers authentication and the signing deep link, and the FAQ answers the most common questions about file formats, multi-recipient signing and credits.

If you are writing about a specific document, include its name and the address you sent it to. That is usually enough for us to find it without a round trip. For anything involving payment, say which credit pack you bought and roughly when.

Send us a message

Things you may not need to ask

The people you send a document to do not need a SequrSign account. They get their own emailed link, open it in the browser, and sign. Uploads can be PDF, DOC, DOCX, PPT, PPTX, XLS, XLSX, PNG, JPG or JPEG, and everything is converted to PDF before it goes out. A single document can go to several recipients, either all at once or in a set order so each one waits their turn.

On cost: a signature request uses 5 credit points, an identity verification uses 1, and new accounts start with 15 free credits, so the full product can be tried before anything is paid for. Deleting a document or an account is a request to support rather than a self-service button today. The FAQ goes into more detail on all of these, and the pricing page lists the credit packs.